Privacy Po

Protecting Your Personal Data

 

We collect and process your personal information—such as your name and contact details—for business purposes. We are committed to safeguarding your data in compliance with all applicable data protection and privacy laws, including the European General Data Protection Regulation (GDPR). In this policy, we explain:

  • Who is responsible for data processing
  • What types of data we collect
  • Why we process your data
  • Where and how your data is stored
  • How long we keep your data
  • Your rights to access, modify, or delete your data
  • How we use cookies

 

 

1. Data Controller

Your information is processed by: Districlos GDPR Service.
DISTRICLOS
1200 Route des Lucioles
Valbonne, 06560
France
Email: rh@districlos.com


2. Types of Data Collected and Purpose

To provide you with the best possible experience and access to all site features, we collect certain data about the device you use to visit our website. Only DISTRICLOS and its staff have access to specific data for order processing, customer service, and communication. This includes:

  • Personal details you provide on our platform, such as when creating a Personal or Guest Account (email, name, address, password, etc.); used to fulfill our contractual obligations for orders and deliveries.
  • Order information (products purchased, billing and shipping addresses, etc.); used to fulfill our contractual obligations for orders and deliveries.
  • Payment details (credit card number, expiration date, security code) are processed exclusively by our secure payment provider (ONEY BANK), which alone has access to this data; we do not access any information stored by ONEY BANK. You can review their privacy policy here: https://www.oney.fr/site/b/informations-legales/protection-des-donnees.html
  • Information you provide when contacting customer service through our forms (content of messages, nature of requests, etc.); used to fulfill our contractual obligations for orders and deliveries.
  • Connection and browsing data on our platform (IP address, cart value and contents, products and pages viewed or searched, referring and destination URLs); used to operate and optimize the website and for site analytics.
  • Data on your interaction with emails we send for statistical and marketing purposes (e.g., newsletters); used to inform you about products, events, and services if you subscribe to these updates.
  • Information about the ads you view; used for personalized offers and analytics.
  • Details you provide when participating in promotions, contests, or events we organize; used to manage these activities, determine winners, and distribute prizes.

We do not use this data for marketing analysis in this context.

 

3. Data Storage and Location

All information you provide is stored on our secure OVH servers. We take reasonable steps to protect your data, including:

  • Installing a secure firewall
  • Using antivirus protection
  • Encrypting data
  • Performing regular backups

 

4. Data Retention

All personal data collected during your visit, including through cookies, is automatically deleted once its purpose has been fulfilled. Session data is stored only for the duration of your session (until you leave or close the website). Data is retained for a maximum of 3 years.

5. Your Rights: Access, Modification, and Deletion

Under the GDPR, you have rights regarding your personal data. You may exercise these rights at any time by contacting us at 1200 Route des Lucioles, 06560 Valbonne, France, or by email at rh@districlos.com. These rights include access (Article 15), rectification (Article 16), erasure (Article 17), restriction of processing (Article 18), objection (Article 21), the right to lodge a complaint with a supervisory authority (Article 77), and data portability (Article 20).

6. Data Confidentiality

We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to any other company without your consent, except as necessary to fulfill a request or transaction, such as shipping an order. We have implemented practical and organizational measures to protect your data from unauthorized access, alteration, or loss. All DISTRICLOS employees follow strict security protocols to safeguard your personal data. We do not sell, trade, or transfer your personally identifiable information to third parties, except trusted partners who help operate our website or conduct our business, provided they agree to keep this information confidential. We may share information if required to investigate, prevent, or act on illegal activities, suspected fraud, threats to safety, violations of our terms of use, or as required by law. Non-personal information may be shared for marketing, advertising, or other uses.


 

Cookie Usage

Cookies help us improve access to our site and identify repeat visitors. They also enhance the user experience by tracking and targeting interests. However, cookies are not linked to any personally identifiable information on our site.

Types of cookies we use:

  • Analytics/Performance Cookies: Collect aggregated information to help us understand site usage, measure marketing effectiveness, or customize the site for you.
  • Functionality Cookies: Recognize you when you return to the site, allowing us to personalize content, greet you by name, and remember your preferences (such as language or region).
  • Targeting Cookies: Record your visit, pages viewed, and links followed.

Third parties (such as advertising networks and external service providers like web traffic analytics) may also use cookies, over which we have no control. These may include analytics/performance or targeting cookies.

 

Blocking Cookies

You can block cookies by adjusting your browser settings to refuse all or some cookies. When you visit our website, you can also choose to decline cookies. Please note that blocking cookies may limit your use of the site, and you may not be able to access all features or sections.